What is a potential consequence of not addressing bad social media comments among crew members?

Not addressing bad social media comments among crew members can lead to decreased morale within the team. When negative comments are allowed to persist, it creates an environment of distrust and dissatisfaction. Crew members may feel unsupported or undervalued, which can erode their motivation and engagement. Additionally, if team members see harmful comments going unaddressed, they may feel that their concerns or perspectives are not valid, leading to a further breakdown in team cohesion and overall workplace atmosphere. This can ultimately affect productivity and the quality of service provided to customers. Addressing these issues promptly can help maintain a positive and supportive work environment where everyone feels respected and valued.